ITSM · 3 days · ITIL 4

ITIL 4 Leader — Digital
and IT Strategy.

Part of the ITIL 4 Strategic Leader (SL) stream. Learn to align IT strategy with business goals, lead digital transformation and govern IT investments at the leadership level.

What you will learn.

The ITIL 4 Leader: Digital and IT Strategy module focuses on the intersection of digital technology and business strategy. It equips senior IT leaders with the frameworks to shape organisational direction and drive sustainable digital transformation.

At course completion, students will be able to:

  • Develop and communicate a compelling digital IT strategy
  • Align IT investments with business outcomes and priorities
  • Lead digital transformation initiatives effectively
  • Apply IT governance frameworks to strategic decisions
  • Manage the IT portfolio for maximum business value
  • Define and track strategic metrics and OKRs
  • Navigate regulatory, risk and compliance requirements
  • Prepare for the ITIL 4 Leader DITS examination